Find the sale
Statuses, dates and references give every transaction context.
The Akkro platform
An entire operation.The same context.
A payment does not end at confirmation. Bring transactions, customers, receivables and movements into one operational view.
Follow a paymentOperational register
Every sale and its evidence in one place.
CustomerStatusAmount
Select a sale to open its evidence.01 — 03
Follow the money
Check receivables, availability and movements in the wallet.
Keep the context
Company details, integrations and support belong to the same experience.
Receiving is the start. Understanding makes the difference.
Select a transaction in the example and explore the evidence behind a sale.
01 / 04 · AK-1042
It starts with an intent.
An order becomes an identifiable charge. Through checkout, a link or the API, context follows the sale.
01The buyer
Horizon Store
Checkout · #1042
Studio Headphones01 × R$ 279,00
Order amountR$ 279,00
Order ready for payment
The order leaves your store and reaches Akkro checkout.
02The operator
Operational register
Order amountR$ 279,00Pending
Charge created#1042 · 10:42
Awaiting confirmation#1042 · Pending
Payment confirmed#1042 · Pending
Receivable tracked#1042 · Pending
Journey event
status: PENDING
reference: AK-1042The operator has a reference to track the charge.
Good decisions start with clear answers.
Understand sale states, balances and the evidence that helps your team investigate an operation.
Go deeper in the documentation01How do I investigate a pending or inconsistent sale?
Find the transaction by its reference, check its state and available records, and compare them with the order in your system. Querying the transaction through the API complements received events. Do not assume a payment failed simply because a notification has not arrived.
02Does a confirmed payment mean funds are ready to withdraw?
These are separate stages. Confirmation describes the payment state; availability depends on settlement terms and account movements. Use the wallet to follow the balance and related records, subject to the applicable rules and limits.
03Where can I check fees, limits and settlement times?
Commercial terms, limits and timing must be confirmed for your account. This site does not publish a universal pricing table. Before operating, check balance availability and withdrawal rules as well: a confirmed payment does not mean funds are immediately available.
04How does my system confirm a payment securely?
Receive webhooks in your backend, validate signatures when a secret is configured and handle repeated events idempotently. Match each event to the order reference and query the transaction when needed. The buyer's visual return alone should not release an order.
Explore this topic05Do demonstrations move money? Is there a sandbox?
Demonstrations use fictional records and do not make financial requests. They explain the journey but are not an API testing environment. Akkro documentation uses production; there is no public staging or sandbox environment. Plan any real validation before running it.
Explore this topicYour next operational chapter starts here.
Discover the Akkro platform and follow your payments with context.